Modular HRIS by BSC · +62 21 5020 7739
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Clients & case stories

Trusted by organisations in Australia, Indonesia and beyond

From global professional services firms to manufacturers and leisure operators, organisations use forwardHR to run accurate payroll and simpler HR.

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Some of our clients

Australia

A global healthcare company

The company moved its performance management from a paper-based process to a web-based system built by BSC, now deployed in Australia, Switzerland and the USA.

Indonesia

Global audit and advisory firm, Indonesia

The Indonesian member of an international audit, tax and advisory network, with around 500 employees, and a forwardHR client for more than five years.

Leading Bali leisure park

A water and leisure park in Bali with around 300 staff, and a forwardHR client for more than five years.

Manufacturers, Indonesia

Label printing and packaging, and plastics manufacturers, forwardHR clients since 2018 and 2022. Their case stories are below.

Case stories

How forwardHR solved real HR problems

Client names in these stories are anonymised.

Professional services · Client since 2017

Manual project timesheets and disconnected HR data

Challenge
A leading firm providing audit, tax, legal and business and technology consulting was recording project timesheets manually, which led to data discrepancies. Employee data, attendance, performance, training and expenses were managed separately, which made monitoring slow.
Solution & result
forwardHR integrated project timesheets with employee data, attendance, performance management, training and expenses in one platform, connected to NetSuite. Around 500 users now submit about 2,100 timesheets a week, with due-date approvals and utilisation, recovery and realisation reports. See Project & Time Reporting
Manufacturing: label printing & packaging · Client since 2018

Manual, separate HR processes

Challenge
Employee data, attendance, leave, overtime calculations and payroll were handled manually and separately, consuming significant HR hours and making real-time data difficult.
Solution & result
forwardHR centralised employee management, attendance, leave, overtime and payroll, improving efficiency and data accuracy and giving employees and HR real-time access to information.
Manufacturing: plastics · Client since 2022

Piece-rate wages on spreadsheets

Challenge
With daily workers on piece-rate wages, wage calculations and daily production recaps were done in spreadsheets, causing scattered data, slow payroll and a high risk of error.
Solution & result
forwardHR now calculates piece-rate wages from daily production automatically, improving payroll efficiency, reducing calculation errors and saving HR significant admin time.
Non-profit: children's rights · Client since 2018

Manual HR admin, recruitment and payroll

Challenge
HR administration, recruitment and payroll were manual and unintegrated, which took time and increased the risk of errors.
Solution & result
forwardHR covers employee data, recruitment, payroll and online payslips, making HR admin efficient and well documented, and letting employees access their salary information online.
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Want results like these? Start with a demo

Tell us a little about your organisation and a forwardHR consultant will contact you to arrange a demonstration.

  • A demo built around your scenarios: payroll (PPh 21, Indonesia), attendance, leave or the modules you choose.
  • A review of your current HR process: we look at your policies, shifts and pay structures first.
  • Clear next steps: deployment options, an implementation plan and a proposal for your requirements.

Prefer to talk now? Call +62 21 5020 7739 (Indonesia) or +61 2 8005 2558 (Australia).

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